Case Study: University of Wisconsin Higher Education Location Program
UW HELP engages thousands of students via SMS.
The UW Higher Education Location Program (UW HELP) is the information hub of the UW System and all 26 of their campuses. The program helps students of all ages and backgrounds find a fit among the UW System’s campuses.
http://uwhelp.wisconsin.eduThe Challenge
Email wasn't getting UW HELP the results they wanted when it came to engaging with students. As a result, UW HELP decided they needed to move away from email, and start sending messages via the channel their students actually use: SMS texting.
“We couldn't be happier with the way Trumpia helped us engage students throughout the application process. Being able to automatically send individualized reminders to students, instead of a generic mass one, has been a real plus for us. This has enabled us to help thousands of students get the registration and scholarship information they need on time.” Randy Parvin, Senior Student Services Coordinator, UW HELP
Our Solution
UW HELP chose Trumpia because it is the only solution that could set up automated campaigns to engage with different students based off their interests and qualifications. Fill out the form to view the full case study!