Why Landline Texting?
- 64% of customers would now prefer to use a texting option for customer service, rather than having to wait on a phone call.
- 33% of customers hang up immediately when put on hold, and 81% find it frustrating to be tied up on the phone or direct message chat.
- Phone calls can be disruptive and time-consuming, and emails are never responded to. Landline Texting will get you responses, and you don’t have to spend time making phone calls or writing multiple emails.
- With Landline Texting, your customers can call or text the same number, giving them a choice for how they want to interact with your organization.
- Landline Texting lets you text for business without having to expose your personal mobile number.