Why SMS Matters
- Texts Get Seen Quickly90% of text messages are opened within 3 minutes of delivery.
- Texting Increases EngagementText messages are responded to 7.5x more often and 60x quicker than emails, giving you high ROI.
- Texting is Becoming more Expected89% of consumers say they want to text message to communicate with a business, but only 48% of businesses are equipped to do this.
- Texting is PreferredOver 60% of consumers would rather text than call when given the option for customer service.