SMS for Automotive
Automotive text message marketing: texting and cars working together at last.
As your customers zip about their busy days, they hardly have time to answer a call or even check email. That’s why text messaging has become the primary channel for communication. It’s quick, attention-grabbing, and operates via the one device that never leaves our side, our phone. In fact, 42 percent of car buyers already say they prefer to text with dealerships or repair shops, rather than call. Use Trumpia’s complete SMS messaging software to tap into the demand for text messaging, drawing in more customers and providing better service.
Automotive Industry Spotlight
Download the guide to see how you can leverage text messaging to streamline communications between you and your customers and ultimately close more sales.
Car Dealerships
Boost sales and turn be-backs into buyers with
automotive text message marketing.
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Boost revenue during sales with the 98 percent read rate of text messages.
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Set up a car dealer texting program to notify customers when a car that fits their specifications enters the lot.
- Include a link in your text that leads to a webpage with more details.
- Our software tracks who clicks the link and who doesn’t.
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Save time and energy by replacing cold canvas campaigns with more targeted ones. Have customers fill out a form indicating what type of car they’re looking for, so you can send only relevant alerts. Generate different lists for:
- the make, model, price, and mileage on available used cars.
- the purchase date of the customer’s current car to trigger new model release alerts and promotions.
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Attach a QR code to cars on your lot. When customers scan a code, our automotive texting system automatically collects their phone number and send them a text with a link that leads to more details about the car.
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This tool lets you send and receive text messages through your main advertised phone number or each rep’s direct number.
- Message Inbox: When someone texts you, the message is stored in an inbox that resembles email. When you reply, the response appears as an ordinary text from your number.
- Separate Inboxes for Each Rep: Keep contacts and data separate. If a rep leaves, customer information stays with the dealership.
Auto Repair
Shop or Dealership
Service
Department
Nearly two-thirds say they would prefer texting over voice calls for customer service.
Send and receive text messages through the phone number you already operate and advertise, so you don’t have to use your personal phone to text for business. Use text messaging to:
- Answer customer questions.
- Set up, confirm, and remind customers of appointments.
- Alert customers when their service is complete.
Use SMS surveys to get customer assessments of your service. Texting boasts a 7.5 times response rate than email, so you’ll be able to gain much more feedback by sending your surveys through text.
Beyond Mass Texting: Integrated Communications
SMS / MMS
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Email
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Social Media
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Automation