Critical Alerts

Send Critical Alerts Using the Most Effective Communication Channel.

When disaster strikes, you have mere seconds to alert those affected. Unfortunately, emails may not be read in time, and phone calls aren’t discreet. That’s why text messaging is without a doubt the most effective channel of communication during critical situations. Consider that over 90% of all texts are read within 3 minutes of delivery. Trumpia combines the effectiveness of texting with a suite of automation tools so you can better prepare for, manage, and debrief a disaster situation.

Critical Alerts Brochure

Download the guide to see how Trumpia can help you keep people safe during a crisis.

Quickly Blast Messages on EVERY Channel

While SMS is the fastest way to communicate, you can't rely on just one mode of communication in critical situations.
With Trumpia you can alert your entire audience simultaneously via SMS, Email, Facebook/Twitter, and Voice to maximize your reach.

Disaster strikes, you send out an email, and then...silence. You’re not sure whether your contacts got the message and know to stay away, or are oblivious to the danger. Trumpia can help ease your worries with text messages, which are responded to 60x faster and 7.5x more often than email. Trumpia also offers a Yes/No feature to quickly get a headcount. So not only will you hear back from your contacts, you’ll get confirmations faster too.

When people are hiding from danger, texting offers a discreet way to communicate with them while keeping them safe. Text-enable the landline number you already operate, enabling your staff to help multiple people at the same time from one web-based inbox, rather than being tied up on a single call.

Text alerts are by far the fastest and most reliable way to communicate during a crisis. But to ensure 100% of your contacts receive the message, you can’t rely on just one mode of communication. That’s why our software combines the most popular communication channels, enabling you to notify your entire audience via SMS, Email, Facebook/Twitter, and Voice with a single stroke.

communicate easily and effectively with SMS

In critical situations, your staff may be on the move and won’t always have safe access to their computers or a reliable internet connection. With Trumpia however, your staff can send a text alert from their mobile phones to everyone on your distribution list via SMS. They don’t need to install any apps or even have internet access on their phones. With safety being the #1 concern during a disaster, the flexibility this tool provides has proven to be extremely valuable.

During critical situations, it’s easy to get caught in the moment and alert everyone to the danger. Unfortunately, if you send messages to people who aren’t affected, it only causes distress and confusion. That’s why Trumpia offers a smart targeting tool that automatically sorts contacts based on any criteria you choose, so you send critical alerts to only the most relevant recipients. For example, when a university needs to close one of its campuses, it can alert all of its current students, faculty, and staff to the danger, and not needlessly worry students, faculty, and staff at other campuses, as well as alumni, prospective students, and parents.

improve guest satisfaction by alerting relevant audience

Keep Your Contacts Safe

During a crisis, we offer a powerful and convenient Yes/No question feature that allows your contacts to indicate whether they are safe or not. Your team can then follow up with those who indicate they are in danger. For example:

1. In a crisis, a resort company would first send out an alert about the situation to its current guests and staff, asking if they’re on the premises.
2. For those who reply “No”, they would automatically be sent a notice telling them to stay away, and subsequent alerts as the situation unfolds. If someone replies “Yes”, they would automatically be asked if they’re in need of assistance evacuating.
3. If they say “Yes”, they would instantly be asked which room they’re in.
4. As people reply with their location, that information would automatically be viewable in our system. This way, evacuation personnel could have an good idea where and roughly how many people are in need of help.

The Trumpia Lifecycle Advantage

Here’s a flow of how Trumpia could help you increase revenue and generate repeat business.

1.Collect contact information (prior to the actual event).

2.Automatically filter contacts based on criteria like their location.

3.When disaster strikes, immediately alert everyone affected. If you are unable to reach a computer, you can even text your distribution list from the safety of your phone.