SMS for Government

Open government communication for a more engaged community.

Text messaging has revolutionized communication in the same way the telephone or emails did in previous generations. 98 percent of texts are read within three minutes, making texting the most immediate and attention-grabbing form of communication. It's also operated through the one device that never leaves our sides, our phones (91 percent keep their phones within arm's reach 24/7). Use a government communication service to attract higher attendance at your events, garner more volunteers and donations, and send mass alerts about urgent situations. And the best part? None of these messages will ever be sent to the "junk" folder.

GOVERNMENT BROCHURE

Download our full brochure to see how you can automate administrative chores, increase attendance at events, and improve public satisfaction.

GENERAL FEATURES

MASS SMS

With the time and money invested in new government programs, it’s unfortunate when only a few take advantage or are even aware of them. Text message alerts are the most effective way to instantly notify everyone about an event, and alert them to a last-minute change or critical situation.

Examples include:
- Rallies, events, and programs.
- Severe weather, Amber and crime alerts.
- Road accidents and construction.

REMINDERS

The average American checks his or her phone 110 times a day! So when you send reminders through a text alert system, you can be sure those reminders will be on the top of their mind.

Use them for:
- License and registration renewals.
- Financial aid and admissions deadlines.
- Healthcare enrollment deadlines.

TWO-WAY TEXTING

For truly effective government communication, listening is just as important as talking. Trumpia’s text service enables reps to engage in multiple text conversations at the same time, so they’re not tied up on a single call, and citizens are never put on hold.

Use two-way texting for:
- Student counseling.
- Answering questions.
- Letting citizens report a crime.

KEYWORDS

Quickly collect contact information by creating a word that subscribers can text to sign up for your messaging program. You can also create an auto-response that’s automatically sent when someone opts in.

Keywords can be used to:
- Let commuters receive bus schedules.
- Run a text-to-donate drive.
- Allow citizens to RSVP for an event.

SURVEYS

Gain valuable feedback with surveys sent via texting. Because texting has a 750 percent higher response rate than email, you’ll get a lot more responses.

Text surveys can be used to:
- Get preliminary polling data.
- Run fun campaigns for citizens.
- Let citizens assess programs.

ADVANCED FEATURES

SMART TARGETING
Dynamically filter subscribers into separate distributions lists, so your government communication strategy can include more relevant messages.

Example

An organization holding a rally for an issue in LA can instantly make a list from their database of only people who live in California and care about that issue.
AUTOMATION
Let our software automatically carry out tasks for you, saving time and energy.

Example

Let citizens RSVP for an event by texting a keyword. Then, a week before the event, have our software automatically send them a text reminder.
ENTERPRISE
If you need help managing multiple offices, departments, or even employees, we have tools designed to enforce standards, organize processes, and increase security.

Example

Set the features each user is allowed to access, such as permitting only your PR team to post to your social media page, but not send an SMS alert.
CROSS-CHANNEL
Trumpia gives you five of the most popular communication channels (SMS, MMS, email, voice, and social media) on a single integrated platform. The cross-channel delivery allows subscribers to choose how they want to be contacted.

Example

You can also combine channels by using a text message alert to instantly grab attention, then an email for a longer messages with embedded pictures.
API
If you have a system that needs integration with SMS, our API and SDK make it easy to integrate our capabilities.
PRIVATE
BRANDING
Have our mass notification system display your agency’s name and branding, rather than ours, when a user logs in.
CONSULTING
Get advice from our team of experts to optimize your messaging program.